COVID-Safe Visit to the Australian Reptile Park – October 20212022-08-10T10:27:38+10:00

THE AUSTRALIAN REPTILE PARK
IS OPEN!

As of 11 October 2021, the Australian Reptile Park is OPEN to welcome visitors EVERY DAY from 9:00am – 5:00pm!

We can’t wait to see you again!

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UPDATE: 25 February 2022

From Wednesday 15 December 2021, the Australian Reptile Park will be open to all guests in line with current NSW Government health advice.

A visit to the Australian Reptile Park is the Best Family FUN Day OUT and the best way to experience a back-to-nature, outdoor activity with the family. With ample space for social distancing, the Australian Reptile Park is one of the safest places for you and your family to visit now COVID-19 restrictions have eased.

Our dedicated staff have worked throughout lockdown to care for our animals, and now, we’re unbelievably excited that we have reopened our doors and are able welcome you back, however some things have changed to help keep our visitors, animals and staff safe. These are detailed in our FAQ section below.

ANNUAL PASS HOLDERS: Extensions will be in place on Annual Passes purchased prior to our temporary closure on 27 June 2021. Please see FAQs below for extension details.

COVID-Safe Visit – Frequently Asked Questions

Do I have to wear a face mask during my visit?2022-02-24T16:17:11+11:00

As per NSW Government guidelines, face masks are encouraged when visiting indoor areas of the Australian Reptile Park. Face masks are encouraged for guests in instances where they feel they cannot maintain physical distance with other guests.

How do I purchase an entry ticket for the Australian Reptile Park?2021-12-17T09:51:42+11:00

Visitors can purchase tickets at the gate or online. You DO NOT need to prebook or pre-purchase tickets before you arrive. Tickets can be purchased upon arrival at Reception.

The Australian Reptile Park is accepting Discover NSW vouchers until 30 June 2022. You may present your Discover NSW Voucher at the gate for $25 off your entry ticket. Alternatively, click here to learn more about exchanging your Discover NSW Voucher and purchasing a ticket online.

Will Daily Shows take place?2021-12-15T10:48:32+11:00

Daily Shows are running as normal on weekends and weekdays.

Please click here to visit our Show Times page.

Are photo sessions still running?2021-12-13T13:01:12+11:00

Visitors can purchase a professional 6″ x 8′ photograph experience with a koala, Burmese python,  alligator or tawny frogmouth at the Show Pit. Click here for Session times

There is no need to pre-purchase photos prior to visiting. These can be bought at our Photo Booth which is located next to the Show Pit. The photo booth is open from 11:45am daily

Professional photos are $29.99 per photo experience and printed photo. There is also a discounted ‘Snappy Pass’ available which is four photo experiences and printed photos for $89.99.

Are Kids 2 Keeper & Adult Keeper for a Day programs currently running?2021-12-15T09:25:17+11:00

Kids 2 Keeper programs recommenced on 23 October 2021. For more information on what dates are available, please click on the following links – Big Kids 2 Keeper (ages 13-18 years), Little Kids 2 Keeper (ages 7-12 years), Mini Kids 2 Keeper (for ages 3-6 years and must have paid accompanying parent) and Adult Keeper for a Day (18 years and over).

Are there extensions on Annual Passes purchased before 27 June 2021?2021-10-06T16:25:16+11:00

Any Annual Passes purchased before 27 June 2021 with an expiry date after reopening (11 October 2021) will have an extension on their pass of four months after their expiry date

Annual Passes purchased before 27 June 2021 with an expiry date during our closure period (27 June 2021 – 11 October 2021) will have their pass extended for the period of time that their pass was valid while we were closed. For example, if your annual pass was due to expire on 27 July 2021, you would get an extension of one month. If your pass expired on 27 September 2021, you would get an extension of two months, etc.

What cleaning/health practices has the Australian Reptile Park implemented?2021-12-15T09:05:49+11:00
  • A COVID Marshall is on duty every day at the Australian Reptile Park
  • Hourly cleans of common surfaces throughout park where visitors’ access
  • Picnic tables have been spread apart to maintain social distancing between groups
  • All encounters and tour participants require hand sanitiser before and after touching animals
Does the Australian Reptile Park have hand sanitising & hand washing stations?2020-11-25T10:52:32+11:00

Hand washing stations are located within every bathroom and also in the Main Park Area near the Show Pit.

Hand sanitiser is available throughout park and personal bottles can be purchased in the gift shop. Hand sanitising stations are available in all indoor areas on entry and exit, as well as Encounters, Show Pit, Kiosk, Toilets, Reception, Main Park Area, Photo Booth etc.

How will people know about the Australian Reptile Park’s new practices when visiting?2021-12-15T09:06:05+11:00

All guests will be given a Park Map upon arrival that details all important changes and hand sanitising stations around the Australian Reptile Park. Click here to download our current Park Map before your visit.

Additional signage has been posted around the park to remind visitors about best practice for hand washing and use of hand sanitiser, as well as informing visitors of the measures the Australian Reptile Park is taking to protect the health of our visitors and staff.

Floor markers for queues and indoor areas to indicate 1.5m have been installed to assist with social distancing.

Have Australian Reptile Park staff had COVID-19 training?2020-11-25T10:55:54+11:00

Staff have taken part in COVID-19 training to increase understanding of good hygiene and cleaning practices.

Can I use my Parents NSW Vouchers at the Australian Reptile Park?2022-08-15T14:19:36+10:00

Yes! We are accepting Parents NSW Vouchers on-site at Reception and online until 9 October 2022. Parents NSW Vouchers can be used for general admission, photo experiences, animal encounters and annual passes. Panrets NSW vouchers can be redeemed any day (including public holidays).

How you, our visitors, can help stop the spread

  • Maintain social distancing:

    • Protect yourself and others by maintaining a distancing of 1.5m between yourself and others
    • Educate your children about the importance of keeping a distance from others
  • Practice good hygiene:

    • Please wash your hands frequently with soap and water and familiarise yourself with best practice for hand washing
    • It is important to wash your hands before and eating, touching animals and touching surfaces
    • Visitors have the option to wear face masks to further reduce risk during their visit
  • Use your card instead of cash:

    • Where possible, we would appreciate the use of card payment instead of cash at reception, gift shop, photo desk, and kiosk. Cash will still be accepted if you cannot use your card
  • If you are unwell or are experiencing any cold or flu-like symptoms:

    • We do ask that you please stay at home and we’ll be happy to welcome you when you are well again.

Relax & enjoy your day!

We’re so excited to welcome you back to the Australian Reptile Park! We hope you enjoy a relaxing day in the great outdoors for the Best Family FUN Day OUT!

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